Privacy & Security

Okok bd Privacy Policy — Your Data Is Safe With Us

Protecting your personal information at okok bd is our highest priority. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
1

Introduction

Okok bd (website: okokbd.com) is a trusted online betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains how okok bd handles your information.

By using our platform, you agree to this Privacy Policy. This policy applies to the okok bd website, mobile app, and all associated services.

Our Commitment: okok bd never sells your personal data to third parties. Your data is used solely to improve our services and meet legal obligations.

We understand that many users think twice before sharing information on an online gaming platform. That's why we've presented this policy with full transparency, so you can understand it clearly.

2

What information we collect

Various types of information are collected when you register and use okok bd's services. Below is a detailed breakdown of what information is collected and under what circumstances.

Type of Information Description Time of Collection
Identity Information Full name, date of birth, and national ID number During registration & KYC verification
Contact Information Mobile number, email address, current address During Account Registration
Financial Information Mobile banking number (Mobile Pay/Nagad/Rocket), transaction history On deposits & withdrawals
Technical Information IP address, device type, browser, and operating system On every login session
Usage Data Gaming history, betting patterns, session duration During Platform Use
Cookies & Tracking Session cookies, preference storage, analytics data During Website Visits
Sensitive information: We never collect or store your mobile banking PIN, password, or full card number. All payment processing is handled through a fully encrypted gateway.
3

How Your Information Is Used

Okok bd uses your information only for specific, defined purposes. No data is collected unnecessarily, and there is a clear reason behind every use.

  • Account Management: For registration, login verification, password recovery, and account security.
  • Service Delivery: To enhance your gaming experience, provide betting features, award bonuses, and send promotional offers.
  • Financial Transactions: For processing deposits and withdrawals, verifying transactions, and preventing fraud.
  • Legal compliance: For KYC verification, age confirmation, and responding to lawful requests from law enforcement agencies.
  • Customer Support: Used for troubleshooting, complaint review, and managing support tickets.
  • Platform Improvement: Used to analyse user experience and improve service quality.
  • Security Monitoring: To detect unauthorized access, fraud, and system abuse.
Marketing Communications: We may send promotional messages to your mobile number via SMS or email. You can opt out at any time by emailing support@okokbd.com or clicking the unsubscribe link in the message.
4

Data Storage & Protection

Okok bd uses industry-standard security technology to protect your data. Our servers operate in a secured environment and undergo regular security audits.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Firewall Protection: An advanced firewall system blocks unauthorised access.
  • Two-Factor Authentication: OTP-based login and two-factor authentication are available for added security.
  • Data Backup: Data is kept secure through regular encrypted backups.
  • Restricted Access: Only authorised personnel have access to data where necessary.

Even after your account is closed or deactivated, certain information may be retained for up to 5 years to meet legal obligations. After that period, data is securely deleted.

Your Responsibilities: You are responsible for keeping your account password and login credentials secure. Never share your password with anyone, and always log out after using a public device.
10

Data Sharing Policy

Okok bd never sells your personal information to third parties under any circumstances. However, limited data may be shared in the following specific situations:

  • Payment Provider: Only the information necessary to complete transactions is shared with payment gateways such as Mobile Pay, Nagad, and Rocket.
  • Game Providers: Necessary data is shared with third-party game studios to manage gaming sessions. These providers are required to comply with our privacy standards.
  • Law enforcement: Information may be disclosed in response to a valid court order or official request from a government authority in Bangladesh.
  • Anti-fraud system: Information about suspicious activity may be shared with specialized security partners to help prevent fraud.
Our commitment: okok bd will never sell or transfer your data to advertising companies, data brokers, or unrelated third parties. All data sharing strictly follows a minimum-necessary basis.
6

Cookie Policy

Okok bd uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

  • Essential cookies: These cookies are essential for maintaining your login session and ensuring the platform's core functionality. They cannot be disabled.
  • Preference cookies: Stores your language preferences, gaming settings, and personalized experience.
  • Analytics cookies: Monitors website usage to help improve our services. No personal identifiers are linked to this data.
  • Security Cookies: Used to detect fraud and unauthorised access.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

7

Your Data Rights

All okok bd members have the following rights regarding their personal information. To exercise any of these rights, please contact our support team directly.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that your information be restricted to specific purposes only.

Right to Data Portability

You can request a downloadable copy of your data.

Right to Withdraw Consent

You may opt out of marketing communications or specific data processing activities at any time.

Request Process: Send all data rights requests to support@okokbd.com. We aim to respond within 30 business days. Additional documents may be requested for identity verification.
8

Child Protection

Okok bd is strictly for users aged 18 and above. We do not intentionally collect or process personal information from minors.

  • Age is verified at the time of registration, and accounts belonging to minors are closed immediately.
  • Age is verified during KYC through a national ID card or passport.
  • Any data belonging to a minor found in our system will be deleted immediately.
  • If a parent or guardian believes their child has registered on our platform, please contact us immediately.
For Parents: If you suspect your child has created an account on okok bd, please contact support@okokbd.com immediately. We will investigate and take the necessary action within 24 hours.
9

Changes to the Privacy Policy

Okok bd reserves the right to update this Privacy Policy as needed. Changes may be made in response to service updates, new legal requirements, or technological developments.

  • For significant changes, you will be notified in advance by SMS to your registered mobile number or by email.
  • The effective date of any updated policy will be shown at the top of this page.
  • Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.
  • You can view the latest version of this policy on this page at any time.
Last Updated: This privacy policy was last updated in January 2026. To request a copy of a previous version, contact us at support@okokbd.com.
10

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our data protection team. We're always here to help.

  • Email: support@okokbd.com
  • Website: okokbd.com
  • Response Time: Usually within 1–3 business days

Our customer support team is available 24/7, every day of the week. Feel free to reach out whenever you need help — we're committed to resolving your issues quickly.


Why your data is safe at okok bd

We protect your privacy through a combination of technology and policy.

🔐

End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can access or read this data.

🛡️

Strict KYC Verification

Okok bd's KYC process goes beyond age verification — it also helps prevent identity fraud and money laundering. Every account is verified.

🚫

No Sale of Data

We never sell your data to advertisers or data brokers. This is a core principle we stand firmly by.

👤

Personal Control

You always have the right to view, update, or delete your information. Just send us an email and we'll process your request.

🔍

Regular Security Audits

Our systems are regularly audited by third-party security experts. Any vulnerabilities found are addressed immediately.

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Transparent Data Policy

We believe users have every right to know exactly how their information is handled. That's why this policy is written in plain, straightforward language.


A Safe & Trusted Platform

Get Started with Your Privacy Protected

Your information is completely secure at okok bd. Enjoy betting and gaming in a trusted environment and claim an attractive welcome bonus as a new member.

For users aged 18 and above. Please play responsibly. Responsible Gaming Policy View.

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